Frequently Asked Questions

BizBook Goa is a brand of McFly World Communications Private Limited. It is a local business directory for Goa, India that helps people discover restaurants, hotels, services, attractions, government contacts, jobs, events, and offers — while giving business owners tools to manage and grow their online presence.

BizBook Goa is a brand of McFly World Communications Private Limited. The company operates the directory, memberships, advertising, and related digital services. You can learn more at mcflyworld.com.

Yes. Browsing listings, searching by category or location, reading reviews, and viewing business profiles is free for everyone. Some premium tools are available for business owners who choose a paid plan.

BizBook Goa covers businesses across North Goa, South Goa, and major towns such as Panaji, Margao, Mapusa, Calangute, Candolim, Vasco, and Dabolim. You can browse by location or search for a specific area.

Listings may be added by business owners through our Add New Business form, imported from public business data sources, or created during directory expansion. Owners can claim an existing profile to take control of their listing.

BizBook Goa is focused specifically on Goa with curated categories, local jobs and events, offers, government contacts, claim tools, and business dashboards designed for Goa-based owners — all in one Goa-first directory experience.

Use the search bar on the homepage or Search page to find businesses by name, category, or location. Filters and browse collections such as Trending, Featured, and Top Rated help you discover popular listings quickly.

Yes. Visit the Categories page to explore restaurants, hotels, water sports, website development, travel agents, and many more business types available across Goa.

Yes. Open the Locations page to view businesses in a specific town or region, or combine category and location pages such as restaurants in Panaji.

Try a broader term, check spelling, or browse by category or location instead. New listings are added regularly — if a business is missing, the owner can submit it through Add New Business.

Registered users can manage saved places and account activity from their user dashboard. Create a free account to keep track of businesses you want to revisit.

Profiles can include business name, description, category, location, address, phone, WhatsApp, website, map link, photos, hours, services, reviews, FAQs, jobs, events, offers, and enquiry forms depending on the listing type and plan.

A verified badge indicates that BizBook Goa has reviewed and confirmed key details about the listing or business ownership. It helps customers trust that the profile is actively managed and legitimate.

If you notice wrong hours, phone number, or address, contact us through the Contact page with the business name and profile link. Business owners should claim the listing to update details directly.

Hours are supplied by the business owner or public sources and may change seasonally or during holidays. We recommend calling or messaging the business directly before visiting, especially during monsoon or festive periods.

Yes. The directory includes verified government and emergency service listings to help residents and visitors find official contact numbers and service information in Goa.

Go to Add New Business, complete the multi-step form with your business details, choose a plan if required, and submit for review. Our team typically verifies new submissions within 1–2 business days.

Use Claim Your Listing to search for your business, verify that you are the owner or authorized representative, submit proof details, and wait for approval. Once approved, you can manage the profile from your business dashboard.

Most claim requests are reviewed within 1–2 business days. Complex cases or incomplete verification details may take longer. You will receive email updates about your claim status.

Business owners can update profile details, respond to leads, manage reviews, publish jobs and events, create offers, view analytics, manage subscriptions, and run advertising campaigns depending on their active plan.

Yes. Each location should have its own listing. After signing in, you can manage multiple claimed businesses from your account and switch between dashboards as needed.

Contact our support team with your business name and account email if you need a listing removed or temporarily hidden. We will verify ownership before making changes.

Visit Plans & Pricing for current membership options, feature comparisons, and checkout details. Plans unlock tools such as featured placement, leads, jobs, events, offers, analytics, and advertising credits.

Subscription payments are processed securely through Razorpay. Supported methods typically include UPI, debit and credit cards, net banking, and other options shown at checkout.

Book a self-drive car or bike on BizBook Goa with pickup across the state. Every hire is a minimum of 2 days. Charges follow Goa calendar days, not 24-hour blocks. If you return next morning before 9 AM, that day is not added. From 9 AM, the next rental day starts. Pickup and drop charges: Mopa ₹1,200, Mopa–Dabolim ₹1,500, Mopa–Margao ₹2,000, Dabolim–Margao ₹1,500. After 11 PM at Dabolim, Mopa, or Margao, night service is ₹500 extra.

Paid plans run for the billing period selected at checkout. You will receive reminders before expiry. Renew from your dashboard or pricing page to keep premium features active.

McFly World Communications Private Limited (operating the BizBook Goa brand) follows a no-refund policy for digital memberships and advertising once payment succeeds and access is delivered. Duplicate or failed charges may be investigated. See our Refund Policy for full details.

Yes. Business owners can change plans from the dashboard or subscribe page. Upgrades may take effect immediately; downgrades or cancellations follow the current billing cycle rules shown at checkout.

Open the business profile, scroll to the Reviews section, and submit your rating and feedback. Reviews may be moderated before appearing publicly to maintain quality and prevent spam.

Reviews go through moderation to filter fake, abusive, or irrelevant content. Approved reviews appear on the business profile and the owner may receive a notification.

Use the Call, WhatsApp, or enquiry form buttons on the business profile. Enquiries are sent to the business owner's lead inbox when that feature is enabled on their plan.

Leads appear in the business dashboard inbox with customer name, phone, email, and message details. Owners should respond promptly using the contact information provided.

Yes. Contact support with the business profile link and review details. Our moderation team will investigate and take appropriate action according to our Terms of Service.

Visit the Jobs section to browse openings posted by local hotels, restaurants, travel companies, and other businesses. Each job links back to the employer's profile for more context.

Eligible business owners can create job listings from the business dashboard. Jobs may require plan approval and moderation before going live.

The Events page lists festivals, live music, food events, tours, and community activities submitted by local businesses and organizers across Goa.

Businesses on eligible plans can publish limited-time deals and discounts on the Offers page. Always confirm offer terms directly with the business before visiting.

Yes. Explore the Attractions section for beaches, heritage sites, viewpoints, and popular places to visit across Goa, alongside related local businesses.

Yes. Business owners with advertising access can create campaigns from the dashboard to promote listings on high-visibility placements across search, category, and content pages.

Yes. Campaigns are reviewed for accuracy, policy compliance, and quality before or during activation. Rejected campaigns include guidance so you can revise and resubmit.

You can set campaign budgets and spending limits in the dashboard. Campaigns may pause automatically when a budget cap is reached to help control costs.

Featured listing benefits are tied to membership plans and ranking boosts within organic browse sections. Advertising campaigns provide additional sponsored placements with separate budgeting and targeting controls.

No account is required to search and browse. You need an account to claim or list a business, save preferences, manage a dashboard, or leave reviews.

Use the password reset link from the login page or the set-password email sent when your account is created during a claim or listing request.

McFly World Communications Private Limited, operating the BizBook Goa brand, collects only the information needed to run the directory, process listings, and provide support. Read our Privacy Policy for full details on cookies, payments, retention, and your rights.

Contact support from the Support Centre with your registered email. We will verify your identity and process deletion requests in line with our Privacy Policy and legal obligations.

Open a ticket from the Support Centre or Contact page. You will receive a SUP- reference and email updates when our team replies. Guests can track a ticket with the reference plus the email used to open it. Signed-in users also see tickets under Account → Support. For urgent listing or claim help, include your business name and quote the ticket reference if you call.